Shipping Policy

At Kafé Skincare, we are committed to delivering your products quickly, safely, and efficiently.

Order Processing

• Once your order is placed, you will receive a confirmation call with your order details.
• Orders are typically processed and dispatched within 48 hours on business days.
• If any item is out of stock, we will inform you via Call or SMS with the expected dispatch date.

Shipping Within Pakistan

• We offer a flat shipping rate of Rs. 250 on all orders, regardless of package size or weight.
• Deliveries are fulfilled via Call Courier and PostEx services.
• Estimated delivery time (outside Lahore): 2–4 business days.

International Shipping

• For international orders, please contact us at kafeskincare@gmail.com with your location details.
• We’ll respond with shipping options and costs based on your destination.

Delivery Terms

• Orders will be delivered only to the shipping address provided at checkout.
• Changes to the delivery address after dispatch are not permitted.

Delays & Support

While we aim to deliver on time, unforeseen delays can occur. If you do not receive your order within the estimated timeframe, please reach out to us:

Email: kafeskincare@gmail.com
Call/WhatsApp: +92 301 1466867

Be sure to include your order number (shared with you via WhatsApp / SMS) for faster assistance.