Privacy Policy

At Kafé Skincare, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data, as well as your rights related to your personal information

By accessing or using www.kafeskincare.com, you accept and consent to the practices described in this policy.

1. Information We Collect

We may collect personal information when you interact with us, including (but not limited to) when you:

  • Create an account on our website
  • Place, return, exchange, or cancel an order
  • Contact our customer service team
  • Sign up for our emails or newsletters
  • Participate in promotions, contests, or surveys
  • Submit feedback or reviews
  • Engage with us on social media
  • Apply for employment

The information collected may include your name, email address, phone number, shipping/billing address, and payment details. We also collect data via cookies and analytics tools to improve our website experience.

2. Use of Personal Information

Your personal data is used to:

  • Process and fulfill your orders
  • Communicate order status or service updates
  • Respond to inquiries and support requests
  • Send promotional content, updates, and offers (with your consent)
  • Conduct internal analysis to improve our products and services

We may share limited information (such as your phone number) with trusted courier partners for delivery purposes. Payment information is processed securely through third-party payment providers and is never stored or shared by us.

3. Emails, Newsletters & SMS Communication

If you subscribe to our email list, you may receive updates about new products, special promotions, or events. You can unsubscribe at any time using the link in our emails or by contacting us at kafeskincare@gmail.com.

By providing your mobile number, you consent to receive text messages related to your order or promotions. To opt out of SMS, simply contact us at the email above. Consent to messaging is not a condition of purchase.

4. External Links

Our website may include links to third-party websites for your convenience. However, Kafé Skincare is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before sharing any personal data.

5. Cookies & Analytics

We use cookies and tracking tools (like Google Analytics) to gather information such as:

  • Device/browser type and version
  • IP address
  • Website navigation behaviour
  • Referrer headers

This data helps us analyse user behaviour to improve our website experience and product offerings. You may disable cookies in your browser settings if you prefer not to share this information.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or outdated information
  • Request deletion of your data (subject to applicable legal or operational requirements)

To exercise your rights, contact us at kafeskincare@gmail.com or call/WhatsApp us at +92 301 1466867.

7. Policy Updates

Kafé Skincare may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website following updates constitutes your acceptance of the revised terms.

Contact Us

If you have any questions or concerns about our privacy practices, please:

Call/WhatsApp: +92 301 1466867

Email us at: kafeskincare@gmail.com